Nihal Singh

• Managed and mentored a team of 20 software engineers, focusing on recruitment and people management for cloud business drivers.
• Engaged with global stakeholders and managed product strategy, incorporating customer feedback into business innovation.
• Resolved bug escalations and optimized CI/CD frameworks to enhance project delivery efficiency.
• Orchestrated Agile processes to facilitate B2B market research and align with KPIs, SLAs, and OKRs.
• Coached and mentored teams on process excellence, integrating Generative AI, GPT, BERT, APIs, and ML algorithms, resulting in $850,000 in business FTE savings.

TECHNOLOGIES

AWS, Google Cloud Platform (GCP), Agile methodologies, Generative AI, GPT, BERT, APIs, ML algorithms.

• Led a cross-functional team in high-stakes software projects, including AWS cloud migration initiatives.
• Demonstrated leadership through effective security protocol implementation (SSL/TLS) and bug tracking with Atlassian Jira.
• Engaged stakeholders through user research sessions and requirement mapping for cloud projects.
• Implemented comprehensive security analysis and used network security firewalls.

TECHNOLOGIES

AWS, SSL/TLS, Atlassian Jira

• Developed a cloud-based PaaS performance monitoring tool and led a team of 25 technical professionals.
• Implemented robust security measures using Terraform scripting to ensure network and system integrity.
• Contributed to infrastructure projects, including multi-cloud adoption and automation.
• Showcased expertise in cloud infrastructure, Kubernetes management, and security frameworks.

TECHNOLOGIES

Terraform, Kubernetes, multi-cloud environments.